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Lenders and loan officers

Borrowers answered tonight, and an officer in the call

Borrowers ask about payments, rates and paperwork at all hours. An Avatar Studio avatar talks them through it from the brief we write with you, calls every figure an estimate, and brings in a loan officer, in the same call, before the visitor leaves.

YOUR GUIDELINES AND RATESEstimateApplyVerifyConnectAVATAR STUDIO + LEADLOGIXGUARDRAILSEstimatesNever quotesIdentityBefore private detailsAdviceFrom a licensed personGuidelinesYour ownMaskedUntil a lead is boughtRetentionOnly as long as usefulESTIMATEAPPLYLO CALLLEADDELIVEREDTo your loanofficersESTIMATE · $420K HOME$2,389LabeledEstimateIdentityConfirmedOfficer callBooked

What’s at stake

Where the work gets stuck today.

Payment questions arrive after hours

Borrowers compare lenders in the evening; the one who answers first is often the one they call.

Interest fades before anyone calls back

A borrower with questions tonight has often moved on by the time the office opens.

Loan officers start from zero

The first call repeats what the borrower already typed into three different places.

How EVAS helps

The products and services that do the work.

Avatar Studio

An avatar that explains, then brings in an officer

  • Example payments talked through and called estimates
  • A loan officer joins the same call, by link, phone or dial-in
  • A report for the officer after every conversation, with the follow-ups

SEE IT AT WORK

Every figure an estimate

  1. 1Example payments worked through and called estimates
  2. 2Quotes and advice come from your licensed officers
  3. 3The officer joins already briefed on the conversation
See it with your data
Mortgage avatarlive conversation
What would I pay a month on a $420k home?
With 10% down, a 30-year loan at an example rate of 6.5%: principal and interest come to about $2,389 a month. Taxes and insurance add to that. This is an estimate, not a quote.
Can I get pre-approved?
A loan officer can start that with you. Shall I bring one in now?
EXAMPLE RATE · NOT A QUOTE

How it works

  1. STEP 1ExplainPayments talked through and called estimates
  2. STEP 2QualifyThe questions you choose, asked one at a time
  3. STEP 3ConnectA loan officer joins the same call
  4. STEP 4Follow upA report with the borrower’s goals and next steps

Guardrails built in

Figures are talked through and called estimates, as the avatar’s brief tells it to. Advice and quotes come from a licensed person, who can join the same call.

Visit the trust center
Every figure an estimateA person for adviceAnswers from its briefAsks before bringing in a personRuns only on your approved domains

What changes

Borrowers answered the moment they ask

Officers joining while interest is high

Officers starting with full context

Fewer first calls that start from zero

Questions we hear

Does the avatar give rate quotes?

No. It talks through example payments and calls them estimates. Quotes come from your loan officers.

Can a loan officer join?

Yes, in the same conversation: by link, by a call we place, or by calling in.

Which languages does it speak?

English and Spanish, by voice or text.

Related industries

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